Terms of service

Saddlery-online is the online trading name of Saddle Up Ltd (situated in Ardrossan, Ayrshire).

 

Sadly, we do not ship outwith the UK at present time or to EU countries.   We do NOT ship to Northern or Southern Ireland.

 

Online Shopping

This is a very easy process.  Just browse through our products, adding any items you wish to buy into your shopping cart.  When you have finished shopping, simply click on the 'Checkout' option.  You will then be asked for the details that we require in order to complete your purchase.

Purchases are made via a secure server. 

We accept payment by Visa, Visa Electron, Switch, Maestro, Solo, Mastercard, Delta, American Express and various others (accepted forms of payment can be viewed at http://www.sagepay.com/).  If you are unsure about ordering on-line, please call us on 01294 469999, or email us from the website for any specific purchase related query.

We regret we do not dispatch to Northern Ireland, Southern Ireland or overseas locations. 

 

Credit Card Security

We use Sagepay.  Sagepay provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK.
All transaction information passed between merchant sites and the Sagepay Systems is encrypted using 128-bit SSL certificates.  No cardholder information is ever passed unencrypted and any messages sent to your servers from Sagepay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.  All details can be viewed at www.sagepay.com.

 

Order Confirmation

When you receive your confirmation of order email this indicates that we have received your order.   We will of course then ensure that the precise items you have chosen, or the manufacturers 'subject to alteration' version is in stock, at the price, colour and size you have specified.

In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We regret that as a process of continual updating and manufacturing processes instigated by the Manufacturer, your goods may be subject to alteration and Saddlery-online cannot accept responsibility for any such changes.

 

Non-Stock Items

If any item you have chosen to purchase is not in stock, we will contact you. 

 

Tax Charges

For orders made from the UK 20.0% VAT is included in the final price. There is no VAT on children's clothes, boots, hats etc.